Welcome to BPS Telephone!

Frequently Asked Questions

ACCOUNT MANAGEMENT

Once you have logged into the Account Manager click the 'HotSpot' link on the left menu. Then click 'Create Account' in the center.

Enter the username and password that you'd like to use for your HotSpot login and click the 'Create' button.

Once you have successfully logged into the Account Manager, click the 'Email Accounts' button on the left hand side. The click the 'Add New E-Mail Account' Link in the center of the screen.

You may then enter the username, domain and password and click the ADD button. BPS Networks has a number of 'vanity' style domain names to choose from. For a complete list please see HERE.

The Account manager allows you to edit specific information about your account. You may:

  • Add/Edit/Delete E-Mail accounts and Passwords
  • Set Out-Of-Office/Vacation Auto replies
  • View Bandwidth Usage *Not all accounts have the information available through this feature
  • Sign up for our Free HotSpots

There is a link on the upper right hand side of the home page that you can click to access the Account Manager.

To log in you must use your management username and password. Typically this is the same as your E-Mail account and password without the domain attached. IE if your E-Mail account is 'user@bpsnetworks.com' then your management username is just 'user'.

If you are unsure of what your management username and password are, use the 'Forgot Password' link on the account management login page to have the information E-Mailed to you.

It is safe to ignore the certificate error for this page. We use a self generated SSL certificate to allow the page and information to be encrypted.

For IE users, Click the link 'Continue to the website (not recommended).'

For FireFox users you will need to follow the onscreen instructions to add the site to your exceptions list.

DSL

If you are a BPS Telephone Company customer then yes you do qualify for DSL service.

No! DSL uses a portion of the phone line that regular phone service doesn't use. If you have DSL installed, you will be given small filters to attach to the outlets that don't provide the signal to your ADSL modem. These filters are low-pass filters -- simple filters that block all signals above a certain frequency. Since all voice conversations take place below 4 KHz, the low-pass (LP) filters are built to block everything above 4 KHz, preventing the data signals from interfering with standard telephone calls.

If your computer was purchased in the last four years then it likely has everything you need.

Minimum requirements:

Windows

  • A 233mhz or fast processor
  • Windows 95, 98, 2000, XP or Vista
  • Internet Browser (IE 4+, Netscape or FireFox)
  • An Ethernet Card/Port

Macintosh

  • MacOS 7.6 or above
  • Internet Browser (IE 4+, Netscape or FireFox)
  • An Ethernet Card/Port

Linux

  • 2.0 Kernel or above
  • X-Windows
  • Internet Browser (Netscape or FireFox)
  • An Ethernet Card/Port

Absolutely!

To provide service to more than a single computer you will need to purchase either a wired or wireless DSL router. Simply plug an ethernet cable from the modem's LAN port to the routers WAN port.

Yes, you will need to purchase a Wireless Router - available from many computer hardware retailers. They are simple to install and most manufacturers will include a CD with instructions *If you have a SpeedTouch Modem please read this faq: When I hook up a router to a SpeedTouch modem my internet connection stops working.

EMAIL

The pop and SMTP settings are different for each mail domain.

 E-Mail Domain  Pop Server  SMTP Server  Username format
 bpsnetworks.com  pop.bpsnetworks.com  smtp.bpsnetworks.com  <username>@bpsnetworks.com
 berniemo.us  mail.berniemo.us  mail.berniemo.us  <username>@berniemo.us
 berniemo.com  mail.berniemo.com  mail.berniemo.com  <username>@berniemo.com
 berniemules.net mail.berniemules.net   mail.berniemules.net  <username>@berniemules.net
 bloomfieldwildcats.net  mail.bloomfieldwildcats.net  mail.bloomfieldwildcats.net  <username>@bloomfieldwildcats.net
 campbellmo.us  mail.campbellmo.us  mail.campbellmo.us  <username>@campbellmo.us
campbellscamels.com mail.campbellscamels.com mail.campbellscamels.com <username>@campbellscamels.com
capegirardeatigers.net mail.capegirardeatigers.net mail.capegirardeatigers.net <username>@capegirardeatigers.net
caruthersvilletigers.net mail.caruthersvilletigers.net mail.caruthersvilletigers.net <username>@caruthersvilletigers.net
chaffeereddevils.net mail.chaffeereddevils.net mail.chaffeereddevils.net <username>@chaffeereddevils.net
clarktonreindeer.net mail.clarktonreindeer.net mail.clarktonreindeer.net <username>@clarktonreindeer.net
cooterwildcats.net mail.cooterwildcats.net mail.cooterwildcats.net <username>@cooterwildcats.net
dentonmo.com mail.dentonmo.com mail.dentonmo.com <username>@dentonmo.com
dextermo.us mail.dextermo.us mail.dextermo.us <username>@dextermo.us
dexterbearcats.us mail.dexterbearcats.us mail.dexterbearcats.us <username>@dexterbearcats.us
eastprairieeagles.net mail.eastprairieeagles.net mail.eastprairieeagles.net <username>@eastprairieeagles.net
gideonbulldogs.net mail.gideonbulldogs.net mail.gideonbulldogs.net <username>@gideonbulldogs.net
haytiindians.net mail.haytiindians.net mail.haytiindians.net <username>@haytiindians.net
hollandmo.com mail.hollandmo.com mail.hollandmo.com <username>@hollandmo.com
holcombhornets.net mail.holcombhornets.net mail.holcombhornets.net <username>@holcombhornets.net
kennettindians.net mail.kennettindians.net mail.kennettindians.net <username>@kennettindians.net
maldengreenwave.com mail.maldengreenwave.com mail.maldengreenwave.com <username>@maldengreenwave.com
maldenmo.us mail.maldenmo.us mail.maldenmo.us <username>@maldenmo.us
nmcceagles.net mail.nmcceagles.net mail.nmcceagles.net <username>@nmcceagles.net
parmamo.com mail.parmamo.com mail.parmamo.com <username>@parmamo.com
poplarbluffmules.net mail.poplarbluffmules.net mail.poplarbluffmules.net <username>@poplarbluffmules.net
portagevillebulldogs.net mail.portagevillebulldogs.net mail.portagevillebulldogs.net <username>@portagevillebulldogs.net
riscomo.com mail.riscomo.com mail.riscomo.com <username>@riscomo.com
riscomo.us mail.riscomo.us mail.riscomo.us <username>@riscomo.us
riscotigers.net mail.riscotigers.net mail.riscotigers.net <username>@riscotigers.net
senathlions.com mail.senathlions.com mail.senathlions.com <username>@senathlions.com
sikestonbulldogs.net mail.sikestonbulldogs.net mail.sikestonbulldogs.net <username>@sikestonbulldogs.net
southeastmissouri.biz mail.southeastmissouri.biz mail.southeastmissouri.biz <username>@southeastmissouri.biz
southeastmissouri.net mail.southeastmissouri.net mail.southeastmissouri.net <username>@southeastmissouri.net
southeastmissouri.org mail.southeastmissouri.org mail.southeastmissouri.org <username>@southeastmissouri.org
southpembulldogs.com mail.southpembulldogs.com mail.southpembulldogs.com <username>@southpembulldogs.com
steelemo.com mail.steelemo.com mail.steelemo.com <username>@steelemo.com
steelemo.us mail.steelemo.us mail.steelemo.us <username>@steelemo.us
thebootheel.com mail.thebootheel.com mail.thebootheel.com <username>@thebootheel.com
thebootheel.net mail.thebootheel.net mail.thebootheel.net <username>@thebootheel.net
twinriverroyals.net mail.twinriverroyals.net mail.twinriverroyals.net <username>@twinriverroyals.net

An Auto-Responder/Auto-Reply allows you to send an automated response to anyone who sends you an email within the allotted time frame you choose. You will still be receiving your email normally during this time frame. Each sender will only receive a single auto-response for that time period, if the sender sends more than a single Email, they will receive an auto-response on the first email and not for subsequent emails. You can setup an auto-reply utilizing our account management system found: HERE Once logged into the account management system select 'Email Accounts' from the left menu. From there choose 'Set Auto-Reply' on the account you wish to setup an auto-responder on.

Auto-Reply Status, the auto-reply has three states: 'Not Set' - The auto-reply is not active nor is it in the queue. 'Queued but not active' - An auto-reply has been submitted but the start time hasn't been reached. 'Active' - The auto-reply mechanism is active.

A generic default response is automatically filled in. Edit the 'Subject' to what you want to appear as the subject of the response, typically you would use something similar to 'I'm out of the office.' or 'I'm away from my email'. Edit the body of the message in the text box below the subject line. This will be the body of the response the sender receives. Here you will want to state a brief message saying that you are away from your computer and will return at a certain date. Chose the starting date & time by clicking the small calendar icon. A small calendar will pop up and you can chose the date, the time is on a 24 hour clock. You do not need to input the full time, setting the time to just '10' will fill in '10:00:00' for 10 A.M. filling in '13:30' will fill in '13:30:00' for 1:30 P.M. Do the same for the ending time and date. Click the 'Set Auto-Reply' button to submit the data to the queue. If you have a queued or active auto-reply an 'End Auto-Reply' button will be available for you to immediately stop the auto-reply function.

The auto-reply queue is queried on a 15 minute interval. Times are always rounded up to the next interval. For instance a time of 1:20 will be acted upon at 1:30.

Step 1. On the menu bar select 'Tools' then select 'Accounts'.

Step 2. Select the 'Mail' tab. Click 'Add' then select 'Mail'.

Step 3. 'Display Name' – Fill in your full name, this is what a recipient will see when you send them an e-mail. Press 'Next'.

Step 4. 'E-mail Address' - This is your full email address, in the example shown the e-mail address is 'account@berniemules.net'. It is specified as account@domain, so if you have the email account of 'bob' at the domain of 'riscotigers.net' then you would fill in 'bob@riscotigers.net'. Press 'Next'.

Step 5. Fill in the information.

5a. For 'My incoming mail server is a '__ server' - Select 'POP3'.

5b. 'Incoming mail (POP3, IMAP or HTTP) server' - This is specified as mail.<domain>. In the example since we have a @berniemules.net email account we have used 'mail.berniemules.net. If we had a @maldengreenwave.com address we would have used 'mail.maldengreenwave.com'.

5c. 'Outgoing mail (SMTP) server' - This is specified as mail.<domain>. It will be identical to the entry you have for 'Incoming mail (POP3, IMAP or HTTP) server'.

5d. Press 'Next'.

Step 6. Fill in the Information.

6a. 'Account name'– Your account name is your full email address, in the example shown the e-mail address is 'account@berniemules.net'. It is specified as account@domain, so if you have the email account of 'bob' at the domain of 'riscotigers.net' then you would fill in 'bob@riscotigers.net'.

6b. 'Password' – This is your password for your e-mail account.

6c. Press 'Next'. Press 'Finish'.

Step 7. Select your newly created account in the list. Press 'Properties'.

Step 8. Select the 'Servers' tab. Check the box next to 'My server requires authentication'. Press 'OK'. Press 'Close'. You may now begin using your new email address!

Step 1. On the menu bar select 'Tools' then 'Email accounts'

Step 2. Select 'Add new e-mail account', press the 'Next' Button

Step 3. Select 'POP3', press the 'Next Button'

Step 4. Fill in the information –

4a. 'Your Name' – Fill in your full name, this is what a recipient will see when you send them an e-mail.

4b. 'E-mail Address' – This is your full email address, in the example shown the e-mail address is 'account@berniemules.net'. It is specified as account@domain, so if you have the email account of 'bob' at the domain of 'riscotigers.net' then you would fill in 'bob@riscotigers.net'

4c. 'Incoming mail server (POP3)' – This is specified as mail.<domain>. In the example since we have a @berniemules.net email account we have used 'mail.berniemules.net'. If we had a @maldengreenwave.com address we would have used 'mail.maldengreenwave.com'.

4d. 'Outgoing mail server (SMTP)' – This is specified as mail.<domain>. It will be identical to the entry you have for 'Incoming mail server (POP3)'.

4e. 'User Name' – Your user name is your full email address, in the example shown the e-mail address is 'account@berniemules.net'. It is specified as account@domain, so if you have the email account of 'bob' at the domain of 'riscotigers.net' then you would fill in 'bob@riscotigers.net'.

4f. 'Password' – This is your password for your email account.

Step 5. press the 'More Settings' Button.

Step 6. Select the 'Outgoing Server' tab. Check the option 'My outgoing server (SMTP) requires authentication'. Make sure that 'Use same settings as my incoming mail server' is selected. Press 'OK'.

Finally, Press 'Next', and then press 'Finish'. You may now begin using your new email address!

All the details can be found by reading the Barracuda Spam Filter Instructions.

WIFI HOTSPOTS

Hotspots are limited to current BPS Networks customers only.

First you must sign up for an account under your account manager: https://acctmgmt.bpsnetworks.com/login.php Then when you are at a participating location you will be able to connect to the network which is named BPS_Hotspot. Open a web browser and you will be prompted to log in. Use the account you created in the account manager to log in and access the internet.

You may sign up for a hotspot account using the account manager at: https://acctmgmt.bpsnetworks.com/login.php Once you have created an account and password you can then use that account to login into the hotspot.

Any device that supports wireless 802.11b/g standards, DHCP and has a web-browser that is capable of supporting cookies.

Bernie City Park:

Steele City Park:

No tutorials at this time.